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Please click here for the Requirements for Manhattan
Please send in your resumes to “Rvasudevan@manh.com“
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HP Chennai & Bangalore is currently recruiting for Wintel/Windows Administration – System Engineer/Senior System Engineer/Technical Consultant.
PROFILE:
–> Degree in Computer Science, Computer Engineering, Electrical Engineering,
–> Formal IT qualification (MCP, MCSE)
–> Minimum of 5 years experience within IT Operations, infrastructure services support (Systems management), operations, monitoring and end user support.
–> Minimum of 4 years technical knowledge of the applicable platform that you will be responsible for: Windows & Citrix.
–> Must be able to demonstrate troubleshooting and problem solving skills.
Excellent understanding of ITSM\ITIL processes.
JOB RESPONSIBILITIES:
–> Responsible for Technical Support Incident Management Services provided remotely.
–> Build strong working relationship with Technical Supervisor, Customer Service Agent and tower support and technology teams.
–> Multi-disciplinary process quality definition \ improvement.
–> Case Management: Ensure all cases are acted upon conscientiously and in the framework expected according to the SLA.
CORE COMPETENCY:
–> Must be a Service and Customer oriented team player. Flexible, self motivated with the ability to work under pressure in an International and culturally diverse organization.
–> Good motivational skills plus verbal and written communication skills, strong command of English Language.
–> Good working knowledge in Windows platforms and Basics in networking.
–> Experience in operating Windows platform environments, including MS Clustering, NLB, backup operations, Middleware applications (Terminal Services, Citrix)
–> Knowledge of Microsoft Core components is mandatory. (DNS, DHCP, WINS)
–> Knowledge of Enterprise class x86 servers (HP, IBM & DELL) is mandatory.
–> Knowledge of Remote Admin Tool is mandatory.
–> Basic understanding of Storage concepts.
–> Willingness to develop strong competencies in Windows platform support
–> Knowledge of HP ITO and HP Open view monitoring will be a plus
Experience Criteria: 5+Yrs
Rel Exp: 4+Yrs
Should have be willing to work in 24/7 rotating shifts.
Qualification-Diploma/BE/ B.Tech/ B.Sc/ M.Sc/ MCA/ MBA/ M.Tech
Work Location-Chennai/ Bangalore
Interview Location- Bangalore
Interested Candidates can send their resumes with below mentioned details:
–> Total exp(Yrs):
–> Rel Exp(Yrs):
–> Currently providing which level of support(Level 2/Level 3/ Other):
–> Current CTC:
–> Expected CTC:
–> Notice Period:
–> Qualification:
–> Current Organization:
–> Willing to work in shifts 24/7 shifts(Yes/No):
–> Willingness to work in Bangalore/Chennai (Yes/No):
Please send your updated resumes to “anitha.m4@hp.com“